Privacy Policy.

1. Who we are

MSJ Digital Design is a creative design studio based in Seattle, Washington, and a sister company to MSJ Marketing Inc. We provide website design, video editing, social media creative, AI-assisted creative services, and related design services.

For purposes of this Privacy Policy, “MSJ Digital Design,” “we,” “us,” and “our” refer to MSJ Digital Design in connection with msjdesignstudio.com and the services described on that site.

2. Information we collect

We may collect information you provide directly to us, including when you submit a contact form, request a quote, schedule a call, email us, or discuss a potential project. This may include:

• Name, email address, phone number, company or brand name, and job title.
• Project details, goals, budget ranges, timelines, files, creative references, or other information you choose to provide.
• Scheduling details when you book a call through Calendly or another scheduling provider.
• Communications and correspondence with our team.

We may also automatically receive certain technical information when you use the website, such as IP address, browser type, device type, pages viewed, referring pages, approximate location, and interaction data.

3. How we use information

We may use information to:

• Respond to inquiries, provide estimates, prepare proposals, and communicate about projects.
• Provide, improve, personalize, and support our creative services.
• Schedule consultations and manage client or prospective-client communications.
• Understand how visitors use our website and improve site performance and content.
• Send promotional or informational communications where permitted by law.
• Protect our website, business, clients, and users from fraud, misuse, security threats, or unlawful activity.
• Comply with legal obligations and enforce applicable agreements.

4. Google Analytics, cookies, and similar technologies

We may use Google Analytics and similar technologies to understand website traffic and usage. These services may use cookies, pixels, local storage, or comparable technologies to collect information about your device and interactions with the site.

Depending on how the site is configured, cookies may include essential cookies needed for website functionality and analytics cookies used to measure traffic and performance. If we later add advertising or remarketing technologies, this Policy may be updated to reflect those practices.

5. Third-party services

We may use third-party providers to operate and support the website and our business. These may include:

• Google Analytics for website analytics and performance insights.
• Calendly for appointment scheduling.
• Website hosting, WordPress plugins, email, cloud storage, creative software, and other service providers used in normal business operations.

These third parties may process information under their own terms and privacy policies. We encourage you to review the privacy practices of services you choose to use through our website.

6. AI-assisted creative services

MSJ Digital Design may use artificial intelligence and AI-assisted tools as part of ideation, visual development, editing, copy support, workflow automation, prompt development, or other creative production processes.

When reasonably necessary for a project, certain project materials may be processed through third-party AI or creative technology providers. We aim to limit unnecessary personal or confidential information submitted to those systems and will honor any project-specific confidentiality obligations we have agreed to in writing.

If your project includes sensitive, confidential, regulated, or proprietary information, please tell us before providing those materials so that appropriate handling can be discussed.

7. Promotional emails

We may send occasional promotional, portfolio, service, or company updates if you have opted in, requested information, or where otherwise permitted by law. You can unsubscribe from promotional emails at any time by using the unsubscribe option in the message or contacting us at design@msjmarketinginc.com.

We may still send non-promotional communications relating to an active inquiry, project, contract, or administrative matter.

8. How we share information

We do not sell your personal information for money. We may share information when reasonably necessary with:

• Service providers that help us host, analyze, schedule, communicate, store files, or deliver services.
• MSJ Marketing Inc. where coordination is reasonably necessary for strategy, communications, referrals, administrative support, or services requested by you.
• Professional advisers, insurers, or authorities when necessary to protect legal rights, comply with law, or respond to lawful process.
• A successor or purchaser in connection with a merger, acquisition, restructuring, or sale of all or part of the business.

9. Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, maintain business records, complete projects, resolve disputes, enforce agreements, and satisfy legal, accounting, or reporting obligations.

Retention periods vary depending on the type of information and the nature of the relationship.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information in our possession. No website, network, transmission, or storage system can be guaranteed to be completely secure, and we cannot promise absolute security.

11. Your choices and privacy rights

Depending on where you live, applicable law may provide rights relating to your personal information, such as the right to request access, correction, deletion, or information about certain data practices.

You may also ask us to update or delete information you previously provided, subject to legal, contractual, security, and recordkeeping requirements. To make a request, contact design@msjmarketinginc.com. We may need to verify your identity before completing certain requests.

12. Children's privacy

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can review and address the request.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, vendors, or legal requirements. The “Last updated” date at the top of the page will indicate when the Policy was most recently revised.

14. Contact us

Questions or privacy requests may be sent to: